Privacy Policy

Last updated: April 13, 2026

Marhbtain ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (the "App").

1. Information We Collect

We may collect information about you in a variety of ways. Key types of information include:

• Personal Data: Personally identifiable information, such as your name, email address, and phone number, that you voluntarily give to us when you register with the App or when you choose to participate in various activities related to the App.
• Device Data: We may collect information about your mobile device, such as your device ID, model, and manufacturer, and information about the location of your device, if you grant us permission to do so.
• Camera and Photos: If you allow access, we may use your camera to scan QR codes for event check-ins. We do not store or transmit these images off your device except as required for the scanning functionality.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you via the App to:

• Create and manage your account.
• Facilitate event check-ins and ticketing.
• Send you administrative information, such as updates and security alerts.
• Request feedback and contact you about your use of the App.
• Resolve disputes and troubleshoot problems.

3. Third-Party Service Providers

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Firebase (Google): We use Firebase for backend services such as authentication, database, and analytics. You can review Google's privacy policy here.
• Meta (Facebook / WhatsApp): We use the Meta Messenger Platform and WhatsApp Business Cloud API to provide automated customer support through our messaging bot. When you message us on Facebook Messenger or WhatsApp, Meta shares your profile name and message content with our service so we can respond. We do not store your messages beyond what is needed to handle your request. You can review Meta's privacy policy here.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware that any data has been collected from children under age 13, please contact us using the contact information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: marhba@marhabtain.com